Customers, Sales & Finance
Resell.biz uses the Logicboxes domain system, a white-label automation platform that allows you, your resellers and their customers to manage all their services under one roof.
Customer & Reseller Management
- Comprehensive CRM - store and update your customers details, products and order history in one place
- Advanced customer search - segment your customers according to location, volume of business
- Add, modify, delete and suspend accounts online or via API.
- Move orders between customers and reseller accounts
- Lock or suspend accounts for security or payment recovery
- View a complete history of all modifications performed.
- Configure automated white-label email notices such as: signup, renewal reminders, order / action complete and more.
Sales & Marketing Automation
- Create pricing plans and product tiers - if a customer meets a new tier threshold, the system will automatically update their pricing
- Create special offers, discounts and volume based pricing - apply to all customers, to individuals or using criteria
- Customize additional product parameters such as money-back guarantees and deletion charges
- Send email newsletters to your customers with our ready to use private-labelled marketing collateral.
- Target specific customer groups with the integrated search and email tool
- Associate account managers to specific accounts
Finance & Billing Automation
- Let us handle expiries, renewals, monthly billing, payment collection, upgrades and downgrades, multiple payment options, automated invoicing and payment collection
- Order provisioning and management - view the status of any order or domain transfer
- Online invoices and receipts - each transaction is recorded and all parties are automatically notified. Your customers can print or revisit any invoice
- Multiple currency support with daily exchange rate updates
- Integrate with multiple payment gateways including 2Checkout, Authorize.Net, Moneybookers, PayPal, PayPal Direct, Paypal Payflow Pro, Transecute, and WorldPay
- Easy integration with other 3rd party payment providers
- Automate balance notification and payment notices
- Generate comprehensive reports for your billing team
Find out how you can use Resell.biz to manage your domain names.