Customers, Sales & Finance

Resell.biz uses the Logicboxes domain system, a white-label automation platform that allows you, your resellers and their customers to manage all their services under one roof.


Feature List


Customer & Reseller Management

  • Comprehensive CRM - store and update your customers details, products and order history in one place
  • Advanced customer search - segment your customers according to location, volume of business
  • Add, modify, delete and suspend accounts online or via API.
  • Move orders between customers and reseller accounts
  • Lock or suspend accounts for security or payment recovery
  • View a complete history of all modifications performed.
  • Configure automated white-label email notices such as: signup, renewal reminders, order / action complete and more.

Sales & Marketing Automation


  • Create pricing plans and product tiers - if a customer meets a new tier threshold, the system will automatically update their pricing
  • Create special offers, discounts and volume based pricing - apply to all customers, to individuals or using criteria
  • Customize additional product parameters such as money-back guarantees and deletion charges
  • Send email newsletters to your customers with our ready to use private-labelled marketing collateral.
  • Target specific customer groups with the integrated search and email tool
  • Associate account managers to specific accounts

Finance & Billing Automation


  • Let us handle expiries, renewals, monthly billing, payment collection, upgrades and downgrades, multiple payment options, automated invoicing and payment collection
  • Order provisioning and management - view the status of any order or domain transfer
  • Online invoices and receipts - each transaction is recorded and all parties are automatically notified. Your customers can print or revisit any invoice
  • Multiple currency support with daily exchange rate updates
  • Integrate with multiple payment gateways including 2Checkout, Authorize.Net, Moneybookers, PayPal, PayPal Direct, Paypal Payflow Pro, Transecute, and WorldPay
  • Easy integration with other 3rd party payment providers
  • Automate balance notification and payment notices
  • Generate comprehensive reports for your billing team

Find out how you can use Resell.biz to manage your domain names.